Privacy Policy

1. Introduction

Enfity Digital Pvt. Ltd (“we,” “our,” or “us”) is a digital marketing agency based in Nepal, providing advertising and marketing services to businesses. This Privacy Policy explains how we collect, use, disclose, and protect personal data collected through our website and services.

As we provide services to both local and international clients, we are committed to protecting user privacy and aim to follow applicable international data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where relevant.

2. Information We Collect

We collect personal and technical data required to operate our services effectively.

2.1 Personal Information

We collect:

  • Name
  • Email address
  • Phone number
  • Business details such as company name and service requirements

2.2 Technical Information

We collect:

  • IP address
  • Browser type
  • Device information
  • Website usage behavior

2.3 Cookies and Tracking Data

We use cookies based on user interaction and preferences to support analytics and marketing functions.

3. Data Collection Methods

We collect data through structured channels:

  • Website forms and inquiry submissions
  • Direct communication via email or phone
  • Analytics platforms
  • Cookies and tracking technologies

4. Purpose of Data Processing

We process data to support defined operational and legal functions:

  • Provide digital marketing and advertising services
  • Manage client communication and service delivery
  • Process inquiries and business requests
  • Improve website functionality and performance
  • Execute marketing and advertising campaigns
  • Comply with legal and regulatory obligations

5. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate business interest

6. Data Processing Overview

Data Type

Purpose

Legal Basis

Retention Period

Name

Client identification

Contract / Consent

Active + 12 months

Email Address

Communication and marketing

Consent / Legitimate

Active + 12 months

Phone Number

Direct communication

Consent

Active + 12 months

Business Information

Service delivery

Contract

Active + 24 months

IP Address

Security and analytics

Legitimate interest

6–12 months

Cookies Data

Analytics and personalization

Consent

Based on cookie duration

7. Cookies Policy

We use cookies to enhance functionality, analytics, and marketing performance.

Cookie Classification

Cookie Type

Purpose

Example Use Case

Duration

Essential

Core functionality

Form submission

Session-based

Analytics

Track user behavior

Website performance analysis

30–90 days

Marketing

Advertising optimization

Campaign tracking

30–180 days

Users can manage cookies through browser settings or consent tools.

8. Third-Party Data Sharing

We share data with trusted third-party service providers:

  • Analytics platforms
  • Advertising networks
  • Email communication tools
  • Hosting providers

All third parties process data under strict confidentiality and security obligations.

9. Data Security Measures

We implement technical and organizational safeguards:

  • Encryption protocols
  • Secure hosting infrastructure
  • Access control systems
  • Continuous monitoring

These measures reduce risks of unauthorized access and data breaches.

10. International Data Transfers

We may transfer data across jurisdictions, including the European Union and the United States.

We apply safeguards such as:

  • Standard contractual clauses
  • Data processing agreements

11. User Rights

We respect user privacy rights and comply with applicable data protection laws in Nepal, the European Union, and the United States.

GDPR Rights (EU Users)

Users located in the European Union have the right to:

  • Access personal data
  • Correct inaccurate or incomplete data
  • Request deletion of personal data
  • Restrict or object to data processing
  • Request data portability

CCPA Rights (US Users)

Users located in California, United States, have the right to:

  • Request disclosure of collected personal data
  • Request deletion of personal data
  • Opt out of the sale of personal information (if applicable)
  • Access information regarding collected data

Nepal Privacy Rights

In accordance with applicable Nepalese privacy and electronic transaction laws, users have the right to:

  • Request information regarding collected personal data
  • Request correction of inaccurate personal information
  • Request reasonable protection and confidentiality of personal data
  • Contact us regarding concerns related to data collection or usage

Users may exercise any applicable privacy rights by contacting us through the contact information provided in this Privacy Policy.

12. Data Retention Policy

We retain data based on operational necessity:

  • Inquiry data: Until communication ends
  • Client data: During active engagement and legal compliance
  • Analytics data: Based on platform settings

We delete or anonymize data after retention periods expire.

13. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age. We remove such data upon identification.

14. Policy Updates

We may update this Privacy Policy when required.

Users are informed through:

  • Website updates
  • Policy revision date

15. Contact Information

For privacy-related inquiries:

  • Email: info@enfity.com
  • Phone: +977-9813296425
  • Address: Bhaisepati, Karyabinayak, Lalitpur 44600, Nepal